March, 2011, in Hanoi, on behalf of Agribank, Agribank’s Operations Centre held
a solemn ceremony to receive “HSBC Global Payments and Cash Management 2010 Diamond
Award” presented by HSBC.
Attending the ceremony were Mr. Hersel Mehani - Senior Vice President of Global Payment and Cash Management and leaders of Agribank’s Operations Centre and functional departments.
HSBC is the largest financial institution in the UK and is one of the leading banking brand globally. Currently, HSBC has over 9,500 offices in 85 countries worldwide with over 100 million customers. HSBC has adopted the CRM system in order to maximize customer convenience and provide anytime, anywhere and anyhow banking. Moreover, it is holding large Nostro accounts in USD and HKD with Agribank.
HSBC representatives awarded "HSBC Global Payments and Cash Management 2010 Diamond Award" to Agribank
Acting as a paying bank, HSBC has helped Agribank reduced fees, verification time, at the same time achieved accurate and timely results. This in turn, helps Agribank meet the needs of customers in the international payment.
The “HSBC Global Payments and Cash Management 2010 Diamond Award” has confirmed the high standard of Agribank’s STP in international payment as well as the achievement of excellence in customer service in international payment of more than 10 years.
HSBC representative, Mr. Hersel Mehani expressed his sincere thanks to the cooperation of Agribank’s Operations Centre in particular and of Agribank in general. He highly appreciated the achievements in the field of international payments of Agribank.
For the purpose of improving the quality of service requested by Agribank, HSBC expressed its commitments in meeting Agribank’s requests and wished to be able to apply the HSBC Net at Agribank at the earliest. HSBC Net can help Agribank verify information quickly, efficiently, 24/24 and completely free. The application of this new product promises an even better customer service standard in the Agribank system.
Representative of Agribank’s Board of Management revealed that in addition to improving cooperation with HSBC, Agribank has and will continue to further improve relations with approximately 200 other prestigious correspondent banks on the global scale for the best interest of Agribank’s customers in international payment.