Individual Customers
Outward remittance via Western Union
(Updated at 10:56, 7/7/2017)
Outward remittance via Western Union provided by Agribank helps individual customers transfer money to countries and territories around the world within minutes.

Outward remittance via Western Union provided by Agribank is done for lawful purposes, in compliance with current regulations on foreign exchange management of the State Bank of Vietnam and applies to customers who wish to transfer money abroad to serve the following purposes:

-          To pay for expenses for study and medical treatment for one selves or their relatives;

-          To go abroad for work, travel, visit;

-          To pay fees, charges to foreign countries;

-          To send money to relatives overseas;

-          To transfer money to heirs who are abroad;

-          To reside overseas;

-          Other money transfer purposes.



-          Fast: Use Western Union service, relatives of customers will receive money within minutes;

-          Customers receive money without opening bank accounts;

-          Customers can receive money at Western Union agents across the world and do not need to pay any extra fees.


How to apply


Customers go to the nearest branch/transaction office of Agribank and bring the following documents:

     +    Oiginal papers or photocopies showing purposes of transfer

     +    Papers to prove family relationship (in cases of money transfer abroad for relatives)

     +    ID/passport (original and still valid)

Kindly view Documents for money transfer and Procedures here



-          Step 1: Customers fill out accurate information on "Money Transfer Order" form as stipulated by Agribank.

-          Step 2: Submit the completed “Money Transfer Order” to Agribank staff together with the money to be transfer and pay all related fees.

-          Step 3: Agribank staff to key data in the system

-          Step 4: Agribank staff issues receipt and transfer code which has 10 digits.

-          Step 5: Customers need to notify the recipient of the information needed and the transfer code. Upon receiving money at the nearest Western Union agents, the recipient needs to present papers showing identity.

Service charges

Current fee schedule of the Western Union is applied, details as follows:

The amount transferred (USD)

 Service charge (USD)







 3,001 -5,000 




 Over 10,000




For questions relating to money transfer service, please contact:
Agribank Payment and Remittance Service Center
Number 135 – Lac Long Quan – Tay Ho – Ha Noi – Viet Nam
Phone: (0824) 37722793/37722794
Fax: (0824) 4 37722795  

(Customers see our detailed Agribank branch/transaction office network here)


Or click here to view several FAQs related to transfer service.


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